We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@unlocklimitless.com. If your return is accepted, we will send instructions on how and where to send your package. The buyer is responsible for return shipping costs and items sent back to us. Under no circumstances does Unlock Limitless cover return shipping charges. Items sent back without first requesting a return will not be accepted.

You can always contact us with any return-related questions at info@unlocklimitless.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.

Restocking Fee

All returns are subject to a deduction based on the original shipping costs. This applies even if a free shipping offer was applied to the customer order.

Incorrect Details & Items Not Received

Unlock Limitless is not responsible for items that could not be shipped to their destination due to incorrect details or an undeliverable address. It is the customer’s responsibility to ensure their shipping address is accurate before completing a purchase. Refunds, exchanges, or replacements will not be issued due to incorrect delivery details.

If your tracking information shows "delivered," but you have not received your package, you are responsible for contacting the delivery carrier to locate your items. If the carrier cannot resolve the issue, contact us at info@unlocklimitless.com with the correspondence, and we’ll do our best to assist. Refunds or replacements cannot be issued without following this process.

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

30-Day Money-Back Guarantee

At Unlock Limitless, we want you to be fully satisfied with your purchase. If you’re not happy with your product for any reason, we offer a 30-day money-back guarantee.

Key Details:

• Eligibility: Applies to purchases made directly through the Unlock Limitless website or authorized retailers. Products must be unused, in original condition, and in their original packaging.
• Refund Process: Contact us at info@unlocklimitless.com within 30 days of purchase. Returned items must be postmarked within this period. Refunds will be issued to the original payment method within 7 business days after inspection.
• Non-Refundable Items: Shipping charges are non-refundable. Returns due to sizing issues, change of mind, or dislike of the product are not eligible. Items that are damaged, modified, or not in their original condition cannot be refunded.

Order Cancellations

If you wish to cancel your order before it is dispatched, we will process a refund. Once the item has been shipped, we cannot cancel the order.

Our 100% Guarantee

At Unlock Limitless, we quality-check and test every product before shipping. If your product arrives damaged or broken in transit, we will replace it free of charge. However, refunds cannot be provided for customer-specific preferences or differences in individual results.

European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days without justification. Items must be returned in their original condition, unused, and in the original packaging. Proof of purchase is required.

Refunds

We’ll notify you once your return has been received and inspected. If approved, you’ll be refunded on your original payment method within 10 business days. If you have not received your refund after 15 business days, please contact us at info@unlocklimitless.com.

Contact Us to Start a Return Process:

📧 Email: info@unlocklimitless.com
📍 Location: 1261 N Lakeview Ave Ste J # 2017 , Anaheim, CA, United States, California