FAQs Page - Nov 20, 12:35:42 – Unlock Limitless

Frequently Asked Questions

Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us. We’re always here to help!

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1. General Questions

Do you offer discounts or promotions?

Yes, we occasionally run promotions. Sign up for our newsletter or follow us on social media to stay updated.

Can I cancel my order after it’s placed?

Orders can only be canceled before they are shipped. Contact us immediately at info@unlocklimitless.com if you need to cancel.

What if I entered the wrong shipping address?

If your order hasn’t shipped yet, contact us immediately to update the address. Unfortunately, we cannot make changes once the order is in transit.

Do you have a physical store?

Currently, we do not have a physical store. However, we do offer free shipping and returns*, so you can try our products risk-free.

2. Product Questions

Will my phone fit inside the Limitless Vault?

The Limitless Vault is designed to accommodate most smartphone sizes, including larger Samsung & Apple models. It has ample space for standard and plus-sized phones.

How does the Limitless Vault work?

Simply set the timer, place your phone inside, and lock it. Once locked, you won’t be able to access your phone until the timer ends, helping you commit to distraction-free time.

Can I still receive important calls while my phone is in the Vault?

Yes, you’ll still be able to receive calls, so you won’t miss anything urgent or important while focusing on your tasks.

What happens if I need my phone before the timer is up?

The Limitless Vault is designed to help you stick to your goals. Once it’s locked, it won’t open until the timer finishes, making it a reliable commitment to reduce phone use.

How long can I set the timer for?

The timer can be adjusted for various durations, ranging from a few minutes to 24 hours, allowing flexibility for short breaks or extended focus sessions.

How do I charge the Limitless Vault?

The Limitless Vault is USB charged and includes the USB charger with purchase.

3. Payment Questions

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Do you offer installment payment options?

We do not currently offer buy now, pay later options.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

4. Shipping Questions

How long does shipping take?

Orders are typically processed within 1-2 business days. Delivery times vary based on location but generally take 5-7 business days for standard shipping. Please note these shipping times may vary depending on the time of year and order volume.

How much does shipping cost?

Shipping is completely free worldwide.

Do you offer international shipping?

Yes, we ship to 25 countries worldwide.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package online here

How can I track my order?

Delays can occasionally occur due to factors beyond our control (e.g., customs or carrier issues). Please contact us at info@unlocklimitless.com if your order is significantly delayed.

5. Refund & Return Questions

What is your return policy?

We offer a 30-day return policy. Items must be unused, in original packaging, and include proof of purchase to qualify for a return.

How do I start a return?

Email us at info@unlocklimitless.com to request a return. Once approved, we’ll provide return instructions. Please note that return shipping costs are the customer’s responsibility.

How long does it take to process refunds?

Refunds are typically processed within 7-10 business days after we receive and inspect the returned item.

At Unlock Limitless, we’re all about helping you reclaim your time and focus on what matters. Tools like the Limitless Vault cut distractions so you can lock in, get productive, and make moves. Stop wasting hours scrolling—start building your future. It’s time to focus, hustle, and live limitless.